Privacy Policy

Effective September 29, 2026

Midtown Crest Management LLC (Midtown Crest, we, us) operates this payment platform and payment-receipt service for independent practices. This policy describes information used for payments, receipt delivery, and authorized staff access. The practice identified at checkout provides your services and has its own privacy obligations.

Information we use

We process the information you or your practice provide, such as your name, contact information, payment amount, payment reference, practice identity, and payment status. Stripe processes payment credentials; our platform uses payment identifiers and limited payment-method details to display and reconcile receipts. Staff sign-in uses Clerk.

When a receipt is requested, we process its destination email address or phone number. We keep delivery records such as a protected recipient identifier, request time, delivery status, provider reference, and the requesting staff identity when applicable. Hosting and authentication services also process technical information, including IP addresses, browser information, security logs, and necessary session cookies.

How information is used and shared

We use information to process and verify payments, provide receipts, support authorized practice staff, prevent fraud and unauthorized access, investigate delivery problems, and meet applicable recordkeeping obligations. Access to practice payment history is limited to authorized staff for that practice.

Service providers process information needed to operate these functions, including Stripe for payments, Clerk for authentication, Vercel and Neon for hosting and data storage, Resend for email, and Twilio and telecommunications carriers for SMS. We may disclose information when legally required or necessary to protect the security of the service. These uses do not authorize marketing use of SMS information.

SMS privacy and choices

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or transfer mobile numbers, SMS opt-in data, or consent for others to use for marketing. SMS information is processed only as necessary to provide the requested messaging service, maintain consent and delivery records, honor opt-outs, or comply with law. Messaging providers and carriers process it to deliver and support those messages; consent does not transfer to another practice or messaging program.

Midtown Crest Management LLC is the sender of the requested transactional SMS payment receipt through its payment-receipt service. Consent applies only to this receipt service from Midtown Crest Management LLC. The receipt identifies the dental practice that received the payment; that identification does not authorize messages from the practice. Message frequency is one receipt message per request; additional messages are sent only for additional requests or to respond to opt-out/help commands. Message and data rates may apply.

SMS is optional and is not a condition of purchase. Reply STOP to opt out and HELP for help. You can print or save your receipt without SMS. Opting out of SMS does not cancel a payment or remove required payment records. See our SMS Terms & Conditions.

Retention and security

We retain information as needed to operate the service, document transactions and delivery requests, resolve disputes, protect against misuse, and satisfy applicable legal obligations. Access controls and protected connections help safeguard information, but no system or delivery channel is risk-free. Receipt messages and links may reveal payment information to someone who can access or forward the message; share them only with the intended recipient.

Your requests and contact

Contact midtowncrestmanagement@gmail.com for privacy questions or requests to access, correct, or delete information, subject to applicable law and necessary record retention. We may need to verify your identity. For questions about treatment, refunds, or a practice’s records, contact that practice directly. Do not send card numbers, medical details, or passwords by email or SMS.

Updates

We will post changes on this page with an updated effective date. Changes do not expand your SMS consent to marketing or other messaging programs.